BEST WESTERN FRANKLIN, Franklin – Your ideal downtown stay

My stay at the hotel was a mixed experience. While the rooms were clean and comfortable, the lack of basic amenities and a moldy smell were disappointing. The staff was friendly and attentive, but a billing mistake created a bit of a rush. The location was great, with convenient access to downtown, shopping, and dining options. The dining experience was satisfactory, with a decent selection of breakfast items. Overall, a comfortable stay with some room for improvement.

The hotel has somewhat updated rooms that need finishing touches on the carpet transitions to tile for safety, but overall clean with comfortable beds. The side entrance brought in car and street noises, and there was a hot water problem on one side of the building. The service was attentive to keeping things well stocked, super friendly, and helpful, although not extremely approachable. The location was excellent for exploring Franklin and surrounding areas, offering essential facilities. The facilities were functional and convenient.

The hotel is conveniently located, but there were some noise disturbances in the morning. The rooms were clean and comfortable, although a bit small for the price paid. The service was generally friendly, but there was a minor issue with overcharging. The location is easily accessible with various amenities nearby. The dining options were good, offering a variety of choices. Overall, a decent stay with minor room for improvement.

My stay at the hotel was fantastic! The rooms were clean and neat, and I especially loved the adjustable lights on the bed. The service was top-notch, with staff always being friendly and accommodating. The location was convenient, surrounded by grocery stores, eateries, and gas stations, although the proximity to the highway posed a slight challenge for accessibility. The dining experience was enjoyable with a nice selection of dishes, and the facilities were well-maintained.

The hotel had superb rooms, with convenient amenities like a small coffee maker, hairdryer, and shampoo dispenser to enhance the stay. Although the cleanliness could have been better, the accommodations were still top-notch and complemented by an excellent hot breakfast buffet.